Self Storage Insurance: Everything You Need To Know

Storing your belongings in a self-storage unit can be a fantastic solution when you’re moving house, decluttering, or simply need extra space. It offers a convenient and secure way to keep your possessions safe and sound. But what happens if the unexpected occurs? That's where self-storage insurance (more recently known as a protection policy) comes in. It's a vital safeguard that can protect your stored items from unforeseen events, giving you peace of mind.

Many people assume their home insurance will cover items in self-storage, but this isn't always the case. Understanding the ins and outs of self-storage insurance is crucial to ensuring your valuables are protected. This blog post will guide you through everything you need to know, from what it covers and what it doesn't, to how much you might need and where to find the right policy.

We'll explore the different types of coverage available, helping you make informed decisions about protecting your stored goods. We'll also provide practical tips on choosing the right policy for your specific needs and budget. Whether you're a seasoned storage user or considering it for the first time, this guide will equip you with the knowledge to navigate the world of self-storage insurance and ensure your belongings are well protected. Let's discover how you can secure your stored items with the right insurance.

Do You Need Self-Storage Insurance?

The question of whether you need self-storage insurance is a common one. While many people hope nothing will happen to their stored belongings, the reality is that unforeseen events can occur. From fire and theft to water damage and vermin infestation, various risks can threaten your stored items. While storage facilities take precautions to maintain security and prevent damage, they can't eliminate all risks. That's where self-storage insurance steps in, providing a crucial safety net.

Think of it this way: you insure your car and your home, so why not your valuable possessions stored elsewhere? Self-storage insurance offers protection against a range of potential problems, giving you peace of mind knowing you won't face financial loss if something goes wrong. It's not just about replacing items; it's about protecting your sentimental belongings and the effort you put into acquiring them.

You might be thinking, "Isn't my home insurance enough?" Unfortunately, standard home insurance policies often have limitations on coverage for items stored outside your primary residence. They may offer minimal or no coverage for goods in self-storage. Relying solely on your home insurance could leave you significantly underprotected.

Taking out a dedicated self-storage insurance policy is a proactive step that protects you from unexpected costs and stress. It's a small investment that can provide substantial benefits, ensuring your stored belongings are safe and sound, whatever life throws your way. 

What Does Self-Storage Insurance Cover?

Understanding what your self-storage insurance or protection policy covers is essential for ensuring you have adequate protection. While policies can vary, there are some common types of coverage you can expect. Here’s a breakdown of the typical inclusions:

  • Fire: This covers damage caused by fire, smoke, and any resulting damage from firefighting efforts. This is a crucial element, as fire can cause significant loss.
  • Theft: This protects your belongings against theft and attempted theft, often requiring evidence of forced entry. It’s important to note that you’ll usually need to provide a police report in case of a claim.
  • Vandalism: This covers damage caused by deliberate acts of vandalism or malicious damage to your stored items.
  • Water Damage: This can include damage from burst pipes, leaks, or flooding (depending on the specific policy and cause of the flood). This is particularly important if your storage unit is in an area prone to flooding or if the facility’s plumbing is a concern.
  • Vermin Infestation: Some policies may cover damage caused by pests like rodents or insects. This is more common in facilities storing food or other attractants, but it’s a good safeguard to have.
  • Natural Disasters: Depending on the location and the specific policy, coverage may extend to natural disasters such as storms or floods. Check the policy wording carefully for specific details.
Always read the policy documents carefully to understand exactly what is included and excluded.

It’s important to note that coverage often applies to specific perils (the causes of damage). So, if your belongings are damaged by something not listed in your policy, you won’t be covered. Always read the policy documents carefully to understand exactly what is included and excluded.

Taking the time to understand these coverages will help you choose the right policy for your needs and ensure you have the appropriate protection for your stored items. In the next section, we’ll look at what self-storage insurance typically doesn’t cover.

fire and firefighter

What Does Self-Storage Insurance Not Cover?

Just as important as knowing what your self-storage insurance does cover is understanding what it doesn't. This will help you avoid any surprises if you ever need to make a claim. Here are some common exclusions found in many self-storage insurance policies:

  • Certain Types of Items: Some policies exclude coverage for specific items, such as cash, jewellery, furs, fine art, and important documents. If you’re storing valuable items like these, you might need to seek specialist insurance.
  • Damage from Improper Packing: If your belongings are damaged due to inadequate packing or insufficient protection, your insurance is unlikely to cover the loss. It's crucial to pack your items carefully and use appropriate packing materials.
  • Gradual Deterioration: Insurance typically doesn't cover damage caused by gradual deterioration, such as rust, mould, or mildew due to humidity or temperature fluctuations. Proper storage preparation, such as using moisture absorbers, can help prevent this.
  • Infestation Due to Neglect: While some policies cover vermin infestation, they usually won’t cover it if it's deemed to be a result of your own negligence, such as storing food or other attractants improperly.
  • Acts of War or Terrorism: Like most insurance policies, acts of war or terrorism are usually excluded.
  • Inherent Vice: This refers to a flaw or defect that exists within the item itself, which causes it to deteriorate or damage over time. For example, the natural decay of organic materials.
  • Consequential Loss: This refers to indirect losses resulting from damage to your goods. For example, if your business records are damaged in storage, the insurance would cover the cost of replacing the records but not any lost income due to the business interruption.

It's crucial to read the policy wording carefully to understand all the exclusions. If you're unsure about anything, don't hesitate to contact the insurance provider for clarification. Knowing what isn't covered is just as important as knowing what is, ensuring you have a clear understanding of your protection.

How Much Self-Storage Insurance Do You Need?

Determining how much self-storage insurance you need is a crucial step in ensuring adequate protection for your belongings. It's not simply about picking a random number; it's about accurately assessing the value of your stored items. Here's a helpful guide to help you figure out the right amount of coverage:

Take clear photos or videos of your items, especially valuable ones.

1. Conduct a Thorough Inventory:

  • Make a list: Start by creating a detailed inventory of everything you plan to store. Be as specific as possible, noting down each item individually.
  • Take photos or videos: Visual documentation can be invaluable in case you need to make a claim. Take clear photos or videos of your items, especially valuable ones.
  • Keep receipts: If you have receipts for any of your stored items, keep them in a safe place. These can help prove the value of your possessions.

2. Estimate the Replacement Value:

  • Think 'new for old': Consider how much it would cost to replace each item with a brand new equivalent today. This is known as the "new replacement value."
  • Factor in depreciation: While some policies offer "new for old" coverage, others may factor in depreciation, which is the decrease in value due to age and wear and tear.

3. Consider the Total Value:

  • Add it all up: Once you've estimated the replacement value of each item, add up the total value of all your stored belongings. This will give you a good idea of the overall coverage you need.
  • Don't underestimate: It's better to overestimate than underestimate. If you underestimate and need to make a claim, you might not receive enough to replace all your items.

4. Check Policy Limits:

  • Be aware of limits: Insurance policies often have limits on how much they will pay out for certain types of items or in total. Make sure the policy you choose has sufficient limits to cover the value of your stored goods.

5. Review Regularly:

  • Update your inventory: If you add or remove items from your storage unit, update your inventory and reassess your insurance needs accordingly.

By following these steps, you can accurately determine how much self-storage insurance you need and ensure your belongings are adequately protected. In the next section, we'll explore how much this vital protection might cost you.

photography

How Much Does Self-Storage Insurance Cost?

The cost of self-storage insurance can vary depending on several factors, but it's generally an affordable way to protect your stored belongings. Here's a breakdown of the key factors that influence the price:

  • Value of your goods: This is the most significant factor. The higher the total value of your stored items, the higher the premium will typically be.
  • Level of coverage: Basic policies covering essential perils like fire and theft will generally be cheaper than more comprehensive policies that include water damage, vermin infestation, and natural disasters.
  • Location of the storage facility: Storage facilities in areas with higher crime rates or a history of natural disasters might have slightly higher premiums.
  • The insurance provider: Different insurance providers have different pricing structures, so it's worth comparing quotes from multiple providers.
  • Excess: The excess is the amount you have to pay yourself in the event of a claim. A higher excess usually results in a lower premium.

General Cost Estimates:

While it's difficult to give exact figures without knowing the specific details of your storage needs, here are some general estimates:

  • Basic coverage: For basic coverage on a few thousand pounds worth of goods, you might expect to pay a few pounds per week.
  • Comprehensive coverage: For more comprehensive coverage on a higher value of goods, the cost could be slightly higher per week.

Buying insurance (protection policy) through Go2Storage when you book your storage unit costs as little as £1.99 per week.

Where to find the most affordable options:

  • Compare quotes: Use online comparison websites or contact multiple insurance providers to get quotes and compare prices.
  • Check with your storage facility: Some storage facilities offer their own insurance policies, which might be convenient, but it's still worth comparing with independent providers.
  • Consider increasing your excess: If you're looking to reduce your premium, consider opting for a higher excess.

Ultimately, the cost of self-storage insurance is a small price to pay for the peace of mind it provides. By comparing quotes and considering your specific needs, you can find an affordable policy that offers adequate protection for your valuable belongings. 

Where Can You Buy Self-Storage Insurance?

You have several options when it comes to purchasing self-storage insurance, each with its own advantages. Here’s a rundown of the most common avenues:

1. Directly from your Storage Facility:

  • Convenience: Many self-storage facilities, including Go2Storage, offer their own insurance policies, often as part of the rental agreement. This can be convenient as it simplifies the process and you can arrange coverage at the same time as renting your unit.
  • Potential limitations: However, these policies may have limitations in terms of coverage or value, so it’s crucial to check the details carefully and compare them with other options.

2. Specialist Insurance Providers:

  • Tailored policies: Several insurance providers specialise in self-storage insurance. They often offer more comprehensive coverage and flexible options tailored to your specific needs.
  • Competitive pricing: Specialist providers may offer more competitive pricing than storage facilities, so it’s worth getting quotes from a few different companies.
  • Examples: Some popular specialist providers in the UK include Store Insure, Insurastore, and Surewise.

3. Through your Home Insurance Provider:

  • Check your existing policy: Some home insurance policies may offer limited coverage for items stored outside your home, but this is often minimal and may not be sufficient for your needs.
  • Potential for add-ons: You might be able to add extra coverage for items in self-storage to your existing home insurance policy. However, this may not be as comprehensive or cost-effective as a dedicated self-storage policy.

4. Online Comparison Websites:

  • Easy comparison: Online comparison websites allow you to compare quotes from multiple insurance providers side-by-side, making it easy to find the best deal.
  • Quick and convenient: You can get quotes and arrange coverage quickly and easily online.

Key things to consider when choosing a provider:

  • Coverage: Ensure the policy covers the specific perils you’re concerned about.
  • Policy limits: Check the maximum payout limits for individual items and the total coverage.
  • Excess: Consider the excess you’ll have to pay in the event of a claim.
  • Customer reviews: Read online reviews to get an idea of the provider’s reputation and customer service.

By exploring these options and considering these factors, you can find the right self-storage insurance policy from a reputable provider that offers the best protection for your stored belongings.

Tips for Choosing the Right Self-Storage Insurance Policy

Choosing the right self-storage insurance or protection policy can feel overwhelming, but by following these tips, you can ensure you get the best protection for your stored belongings:

  • Accurately Assess Your Needs: Before you start looking at policies, take the time to accurately assess the value of your stored goods. Create a detailed inventory and estimate the replacement cost of each item. This will help you determine the appropriate level of coverage.
  • Compare Multiple Quotes: Don't settle for the first quote you receive. Compare quotes from different providers, including your storage facility, specialist insurers, and your home insurance provider. This will help you find the most competitive price and the best coverage.
  • Read the Policy Wording Carefully: Don't just focus on the price. Carefully read the policy wording to understand exactly what is covered and what is excluded. Pay close attention to any limitations, exclusions, and conditions.
  • Check for Specific Perils: Make sure the policy covers the specific perils you're most concerned about, such as fire, theft, water damage, and vermin infestation. If you live in an area prone to natural disasters, check for coverage related to those risks.
  • Understand the Excess: The excess is the amount you have to pay yourself in the event of a claim. Choose an excess you can comfortably afford, as a lower excess will usually mean a higher premium and vice versa.
  • Consider "New for Old" Coverage: Some policies offer "new for old" coverage, which means you'll receive the full replacement cost of a new item, regardless of its age. This can be particularly beneficial for valuable items.
  • Check for Any Exclusions: Be aware of common exclusions, such as damage from improper packing, gradual deterioration, and certain types of items like cash or jewellery. If you're storing valuable items, you may need to seek specialist insurance.
  • Review Customer Reviews: Check online reviews and ratings of different insurance providers to get an idea of their reputation and customer service. This can help you avoid providers with poor claims handling or customer support.
  • Ask Questions: If you have any questions or uncertainties about the policy, don't hesitate to contact the insurance provider for clarification. It's better to ask questions upfront than to face surprises later.

calculator app

By following these tips, you can confidently choose a self-storage insurance policy that provides the right level of protection for your valuable stored belongings. In our final section, we'll cover how to make a claim, should the need arise.

How To Make A Self-Storage Claim

Knowing how to make a self-storage insurance claim is crucial in case the unexpected happens. Here’s a step-by-step guide to help you through the process:

  1. Contact the Storage Facility: If you discover any damage or loss, immediately notify the storage facility management. They may have their own procedures for reporting incidents and can provide valuable assistance.

  2. Contact your Insurance Provider: Contact your insurance or cover provider as soon as possible to report the incident and begin the claims process. They will provide you with specific instructions and any necessary claim forms.

  3. Document the Damage: Thoroughly document the damage or loss. Take clear photos or videos of the affected items and the surrounding area. If possible, keep any damaged items as evidence.

  4. Gather Supporting Documentation: Gather any supporting documentation that can help substantiate your claim. This may include:

    • Your original inventory of stored items.
    • Receipts or proof of purchase for valuable items.
    • A police report if the incident involved theft or vandalism.
    • Any correspondence with the storage facility.

 

  1. Complete the Claim Form: Carefully complete the claim form provided by your insurance or cover provider. Provide accurate and detailed information about the incident, including the date, time, and circumstances.

  2. Submit Your Claim: Submit your completed claim form and all supporting documentation to your provider. You can usually do this online, by post, or by email.

  3. Cooperate: Cooperate fully with the provider during their investigation. They may request additional information or conduct an inspection of the damage.

  4. Keep Records: Keep copies of all correspondence, claim forms, and supporting documentation for your records.

  5. Be Patient: The claims process can take some time, so be patient and allow the provider sufficient time to investigate and process your claim.

  6. If You’re Unhappy: If you’re unhappy with the outcome of your claim, you can usually appeal the decision or contact the Financial Ombudsman Service for assistance.

By following these steps and providing accurate information, you can ensure a smoother and more efficient claims process. Remember, clear documentation and prompt communication are key to a successful claim.

Protecting your stored belongings is a wise investment, and self-storage insurance offers invaluable peace of mind. As we’ve explored, it’s not simply a matter of assuming your existing insurance will cover everything. Understanding the nuances of self-storage insurance – what it covers, what it doesn’t, and how to choose the right policy – is crucial for safeguarding your possessions against unforeseen events.

By taking the time to assess your needs, compare options, and carefully review policy details, you can find a policy that provides the right level of protection for your specific circumstances and budget. Whether you’re storing valuable furniture, sentimental family heirlooms, or important business documents, knowing they are protected gives you one less thing to worry about. Remember, a little preparation and research can go a long way in ensuring your stored items remain safe and secure, allowing you to focus on what matters most.

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